Privacy Policy

At Sehat Box, we take your privacy seriously. This page explains what personal information we collect, why we collect it, who we share it with, and the choices you have. It applies to our website, our newsletter, and any WhatsApp or phone conversations with our team.

We are a small, family-run business operating under Y.P. Sons and Manav International from Ghaziabad, U.P., India.

What we collect

We only collect the information you choose to share with us. This may include:

• Email address — when you sign up for our newsletter.
• Phone number and name — when you call us or message us on WhatsApp to place an order or ask a question.
• Delivery address — only when you place an order and need it shipped.
• Basic browsing data — our hosting provider records standard information like pages visited and browser type, to keep the site running and protect against abuse.

We do not run advertising trackers, behavioural cookies, or analytics that profile individual visitors.

How we use your information

• To send you our newsletter, if you have signed up — recipes, festive drops, and the occasional small story.
• To respond to your messages and fulfil your orders.
• To arrange delivery and coordinate any gifting requests.
• To improve our website and the quality of our products.

We will never sell your data.

Who we share with

We work with a small number of trusted service providers to operate our website:

• Vercel — hosts our website. May collect standard server logs.
• Web3Forms — receives newsletter signups and forwards them to us by email.
• Meta (WhatsApp, Instagram, Facebook) — if you message us through these platforms, their own privacy terms also apply to those conversations.
• Delivery partners — your name, phone number, and delivery address are shared with our courier only as needed to deliver your order.

We do not share your data with anyone for marketing purposes.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

• Ask what personal data we hold about you.
• Ask us to correct anything that is wrong.
• Ask us to delete your data — for example, unsubscribe from the newsletter, or wipe your phone number from our records.
• Withdraw any consent you have given us.

To exercise any of these, just message us on WhatsApp or call +91 80006 90040. We will respond as quickly as we can, usually within a few days.

How long we keep your data

• Newsletter emails — until you unsubscribe.
• Order details — for a few years, in case we need to handle returns, queries, or tax records.
• WhatsApp messages — stay on the platform per Meta's own retention rules.

Children

Our website and products are for general audiences. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has shared information with us, please contact us and we will remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “last updated” date at the top of this page. Significant changes will also be announced in our newsletter.

Contact us about privacy

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Phone / WhatsApp: +91 80006 90040
• Address: 369, Ramnagar Kirana Mandi, Ghaziabad, U.P., India

We are a family-run business and we will always treat your data the way we would want our own family's data to be treated.